We manage your properties, you manage your time.

On average, it takes approximately two months to secure a tenant, although the timeline can vary depending on several factors.
Seasonality: The Duluth rental market is typically most active from June through September, when demand for housing is strongest.
Location and Condition: Properties in desirable locations that are clean, well-maintained, and competitively priced tend to attract tenants more quickly.
Rental Price: Setting the right rental rate is critical. Properties priced in line with current market conditions generally generate more interest and reduce vacancy time.
Property Size and Layout: Smaller properties, particularly one- to three-bedroom homes, often appeal to a broader pool of renters than larger five- or six-bedroom properties.
At ShipRock, we use our local market experience to help establish competitive rental rates, market your property effectively, and minimize vacancy whenever possible.

Finding a quality tenant starts with effective marketing and a thorough screening process. With over 20 years of experience in the Duluth rental market, ShipRock has built a strong local presence and established a high volume of prospective renters actively searching for housing.
We market your property across a wide range of platforms, including our website, Apartments.com, Zillow, Rentals.com, Craigslist, Facebook Marketplace, yard signs, and our extensive network of referrals.
Once applications are received, we conduct a comprehensive screening process that includes verifying employment and income, reviewing rental history, checking credit, and conducting criminal background checks.
Our goal is simple: to minimize vacancy, attract qualified applicants, and place responsible tenants who are a good fit for your property.

ShipRock has a dedicated team of experienced maintenance professionals capable of handling a wide range of repairs and property needs, including light electrical and plumbing, painting, flooring, carpentry, and full unit turnovers. Having an in-house maintenance team allows us to respond efficiently, maintain quality control, and keep your property in excellent condition.
For most clients, we are authorized to complete routine maintenance and repairs costing less than $500 without prior approval. If a repair is expected to exceed that amount, we will promptly communicate the issue, provide the estimated cost, and discuss how you would like to proceed before moving forward.
Our standard labor rates are $70/hour for maintenance technicians and $60/hour for cleaning services. We also provide 24-hour emergency maintenance coverage, with on-call technicians available to respond after regular business hours. After-hours service calls are billed at $105/hour.
Our goal is to address maintenance issues promptly, protect your investment, and provide clear communication every step of the way.

ShipRock provides detailed monthly financial reporting to keep you informed about your property’s performance. Reports are typically available by the 15th of each month, allowing time for tenant rent collections and monthly accounting to be completed.
Your monthly owner statement includes a summary cover page, profit and loss statement, and general ledger detailing your property’s income and expenses.
All reports are uploaded directly to your secure online Owner Portal, which you can access anytime using your personal username and password. Owner distributions are conveniently deposited directly into your designated bank account.
Our goal is to provide transparent, accurate financial reporting and make it easy to stay informed about your investment.

Rent is due on the 1st of each month, with a five-day grace period before a $25 late fee is assessed. For convenience and security, tenants can pay rent online or through direct deposit. ShipRock no longer accepts cash or personal checks.
If rent remains unpaid after the grace period, our team begins follow-up efforts through written notices and direct communication with the tenant. If the tenant remains unresponsive and the balance is unresolved after 15 days, we proceed with the eviction filing process through the appropriate county courthouse, when warranted.
For property-related bills that are the owner’s responsibility, ShipRock can coordinate having invoices sent directly to our office for payment. These expenses are then recorded and reflected in your monthly owner statement, providing a clear accounting of your property’s income and expenses.

Our management agreements are structured with an initial five-year term and renew at the end of each term. However, we believe property owners should have flexibility and confidence in their management relationship.
Either party may terminate the agreement at any time with 60 days’ written notice. Whether your needs change, you’re considering selling your property, or you simply decide to take a different direction, you’re never locked into a long-term commitment that isn’t working for you.
The five-year term is primarily intended to simplify administration and eliminate the need to renew agreements annually—not to restrict your flexibility.

With over 20 years of experience in the Duluth rental market, ShipRock Management brings the local knowledge, experienced team, and proven systems needed to protect your investment and simplify property ownership.
We specialize exclusively in residential property management, allowing us to focus all our attention on what matters most: keeping your property occupied, maintaining its condition, managing its finances, and providing a positive rental experience for residents.
Our full-service approach includes professional leasing and tenant screening, in-house maintenance, rent collection, financial reporting, and 24-hour emergency support. With an experienced team and established relationships throughout the Twin Ports rental market, we have the resources to manage everything from single-family homes to large multifamily communities.
Most importantly, we believe property management should be a partnership built on communication, transparency, and accountability. Our goal is to make ownership easier, protect the long-term value of your investment, and give you confidence that your property is in good hands.